Liang Food Caterer

This was initially a poor review but everything was made good all thanks to Siti's effort in service recovery. For her sake and honor, I am giving Liang Food Caterer a chance again in light of this and I hope the management can see this and value Siti in her work in trying to win back the faith of loyal customers.

I do hope that the subpar food standard is a one-off episode and never to be repeated again. As advised, please look into your food QC again and tighten all workflow processes if need be.

We have good faith in the longstanding brand that was built and would like to continue to show our support still. Nonetheless, effort has to come from the current management to keep the loyalty going.

Thank you.

Found a dead cockroach in 1 dish; had feedback to caterer a while ago; please remind caterer to be careful when handling food as it may have disasterous consequences

Delivery man was prompt in delivery. Set up was nice. Food portion can be improved. Overall the service and food are acceptable

My Guest are enjoying the buffet food very much! Especially the Sambal Prawn and Rendang Beef. I will order the food from FoodLine again!

The Sambal prawns and Assam Fish Portion is too little for catering order for 75 people with additional headcount.

The portion for Curry Chicken and Sweet and sour fish is a bit too little,
The delivery person is nice and friendly.

Food is quite good and service is fast. Beef rendang was especially tasty, while the other dishes are also quite delicious. Keep up the good work!

Foods are salty, but do recommend their mixed vegetables (luo han zai) and their salted egg prawn (if can use prawn without shell would be much better), those who like heavy taste can choose the foods here.
Fried foods quite oily n dry.

The dishes ordered are disappointing. Read good reviews for the caterer but the actual food and taste fell short of expectation.
The Chap Chye was soggy, Dried Mee Siam was wet (not even dry) and chicken curry bland and watery. The rest of dishes tasted so-so only. Only saving grace was the Grilled Sambal Fish.
When I saw the food presentation, I was so disappointed that I didn't even bother to take photos of it.

Catering set-up took an hour; which we felt was too long. Our event time was 7pm. Caterer arrived near 6.35pm, finished setting up at 7.35pm. Our guests were kept waiting as 7pm was our event time. As a result, guests commented food was not warm initially; probably due to insufficient heating time as everyone was hungry, scooped the food readily when caterer finished setting up. This was our 3rd time ordering from Liang Food Caterer and previous 2 times were always very fast and efficient. Probably staff this time was inexperienced; but he was polite nevertheless. Food overall was ok; however the Sotong Ngor Hiang was terribly salty. Guests also commented the Sweet & Sour Fish was also rather salty and somewhat soggy. Quantity of Fried Ebi prawn was insufficient. Only 20 guests (out of 32 pax we had ordered for) got to taste the Ebi prawn. Spaghetti was rather cold - suggestion to have it placed on top of burners too, even with our request of having it served separately from the sauce. Otherwise, food overall was ok. Would have preferred it to be less salty overall. Service was friendly and polite nevertheless.