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Robert Catering Services

4.2 / 5 (964 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.0 / 5
Service & Communication4.1 / 5
Value4.0 / 5

Customer Photos (669)

Reviews (964)

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964 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Teng Teng Koh
Ms Teng Teng Koh Verified Purchase
4.0 / 5

Food is alright but deliveryman does not follow instructions

Food quality not bad. Mum finds some soups nice but a bit salty. Deliveryman still does not follow instruction even though it has been 3 cycles of order, to leave food on the chair but hangs on the door lever n risk whole package falling to the floor. I asked to change frequency of delivery once but was also not carried out on the ground. The communication chain from customer service to delivery man is broken. This can be frustrating.
Mr Lee Yun Zong
Mr Lee Yun Zong Verified Purchase
5.0 / 5

Repeated order

Food above average, soup is one of the best. delivery is early, everything went well throughout. shall continue for more weeks
PQ
Mr Paul Quek Verified Purchase
5.0 / 5

Value for money

We are repeated customers of Robert Catering Services' dinner tingkat service. Liked their food very much.
Mr Calvin Kwa
Mr Calvin Kwa Verified Purchase
4.0 / 5

Service level can be better

On one occasion, despite request to skip meal, the dinner still delivered and caused food wastage again. Food quality was acceptable at this price point. Service wise can be better in managing skip meal request.
Jeremy
Jeremy Verified Purchase
5.0 / 5

Not bad

Food generally is ok, some days were very delicious. Food portion size for 1 pax is slightly little.
Alvin Lim
Alvin Lim Verified Purchase
5.0 / 5

Great tingkat!

My family and I are repeat customers of Robert Catering's daily dinner tingkat service. We really like their food!
Ms Teng Teng Koh
Ms Teng Teng Koh Verified Purchase
4.0 / 5

Food not bad. Teething delivery issues but resolved quickly.

Caterer had teething delivery issues for first 3 days- delivered to wrong address, short of 1 dish and gave rice when not needed, wrong dish, did not put food on chair as requested. They resolved by 4th day and were prompt to accede change requests. Food not bad.
20 days Trial Package

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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A customer just placed an order for delivery on 4th Nov, 5:30PM
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