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Robert Catering Services

4.2 / 5 (964 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.0 / 5
Service & Communication4.1 / 5
Value4.0 / 5

Customer Photos (669)

Reviews (964)

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964 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Tracy
Ms Tracy Verified Purchase
5.0 / 5

Tingkat

Always experiences hiccups, especially at the start of a new cycle (Tingkat). Sometimes overlooked for non-delivery. Response time is slow after 6 p.m. if delivery has not yet been received. Overall, Food is fine.
20 days Trial Package
Alvin Lim
Alvin Lim Verified Purchase
5.0 / 5

Great tingkat!

My family and I are repeat customers of Robert Catering Services' daily dinner tingkat service. We really like their food!
Mr Calvin Kwa
Mr Calvin Kwa Verified Purchase
4.0 / 5

Food quality can be better

One of the dishes, Fishballs dish, was found to be not fresh and with sour taste couple with a hard texture. Feedback to the caterer and had a replacement dish done on the next day. Although this issue was resolved, but the quality of the food is questionable. Other than that, delivery was always on time and previous food delivery on skip meals day did not happen in this contract period.
Mr Ernest koh
Mr Ernest koh Verified Purchase
5.0 / 5

Great

Food is of good and consistent quality. have been supporting this vendor for many years and will continue to do so in the future
Alvin Lim
Alvin Lim Verified Purchase
5.0 / 5

Great tingkat!

My family and I are repeat customers of Robert Catering Services' daily dinner tingkat service. We greatly enjoy their food!
Mavis Loh
Mavis Loh Verified Purchase
5.0 / 5

Tingkat

Food was generally tasty for the price. Portions are sufficient and generally the delivery is usually early.

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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A customer just ordered for 100 pax for delivery on 20th Nov, 5:30PM
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