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"Wrong order repeated for 2 days"

Review of Robert Catering Services by Mr Calvin Kwa

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3.0 /5
(Verified Purchase)
Reviewed on 6th Dec 2025
More:
Food
Service
Value
  • Mr Calvin Kwa
  • Dinner Tingkat
  • Bukit Batok West Avenue 6
  • 10th Nov 2025
  • 3 Pax
Reviewed on 6th Dec 2025 Verified Purchase
On the first day of this contract, the order was wrongly delivered. Ordered 4 dishes but delivered with 3+soup. This mistake was repeated on the second day, and the compensation did not arrive on the agreed date. Although the compensation was ... More subsequently fulfilled, the mistake was done by the driver who he got mixed up with the orders. Anyway, such incident should not have happened if the orders were clearly labelled. Obviously, the caterer needs to take action to prevent such mistakes in the future. Overall, the food quality is acceptable at this price point, but the service can be better improved.
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provided by Robert Catering Services
First time ordering from merchant: No
Will recommend this merchant: Probably

FoodLine Authentic Review

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Review Summary

Customer rating: 4.8/ 5 Last 6 months
Most favourite dish: Curry Chicken
1358 reviews in total by past customers
A customer just ordered for 30 pax for delivery on 1st Nov, 12:00PM
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