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"Bad service, great delivery, ok food."

Review of House Of Catering F&B Pte Ltd by Ms Sophia

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(Verified Purchase)
Reviewed on 19th Dec 2019
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Food
Service
Value
  • Ms Sophia
  • Community Event
  • Choa Chu Kang Avenue 3
  • 1st Dec 2019
  • 50 Pax
Bad service, great delivery, ok food.
Reviewed on 19th Dec 2019 Verified Purchase
The caterer has internal miscommunication that resulted in them calling me back about 5 times in day, and i had to cancel as order and order again just a few days before the actual event. Very sloppy work on their end. However, delivery staff was ... More very nice and polite.

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Feedback from the caterer:

Dear Ms Sophia,
Please accept our sincerest apologies for the unpleasant experience you had with us during the delivery process. This was because some of the items ordered were currently out of stock and we have since rectified this issue to ensure communication between us and the customer will be smoother. We hope to serve you again soon.
Regards,
House of Catering F&B

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Standard High Tea Buffet @ $10.50/pax
provided by House Of Catering F&B Pte Ltd
First time ordering from merchant: Yes
Will recommend this merchant: No

FoodLine Authentic Review

 Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 3.8/ 5 Last 6 months
Most favourite dish: Curry Chicken
862 reviews in total by past customers
A customer just ordered for 240 pax for delivery on 12th Nov, 12:00PM
(Ordered 11 seconds ago)
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