U FAMILY TINGKAT Tingkat review

Thank you so much for your review, Mr Aslim Kennedy. We’re happy to know that you found the food nice, the price reasonable, and the delivery on time. For your first order, we understood that you were not satisfied with the delivery timing, and we ... More know that punctual delivery is very important to you, so we made improvements this time. We truly appreciate your support and look forward to serving you again next time.
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Thank you so much for your kind review and for choosing us 😊

We’re really glad you enjoyed the food and the complimentary abalone. Your feedback means a lot to our team.

We also appreciate your understanding regarding delivery timing. As ... More we prepare meals fresh daily, occasional delays may happen due to traffic or route conditions, and we’re always working on improving this.

Thank you again for your support. We hope to have the pleasure of serving you again!
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Dear Ms Koh,

Thank you so much for your kind 5-star review and for sharing your experience with us. We are truly grateful for your trust and support 🙏❤️

We’re very happy to hear that your brother enjoyed the meals, and we’re glad ... More that adjusting the delivery time and preparing the food in a warming bag helped him eat comfortably during recovery.

Thank you also for renewing your order with us — it means a lot to our whole U Family Tingkat team. We will continue to do our best every day to serve your family with fresh, warm and comforting meals.

Wishing your brother a smooth and speedy recovery.
With gratitude,
U Family Tingkat
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Dear Ms Tan,

Thank you so much for your wonderful 5-star review — we are truly grateful for your kind words and support 🙏❤️

We’re very happy to hear that you enjoyed the generous portions, the variety of dishes, and that the clams ... More and soup were a pleasant surprise for your family. Knowing that your mum loved the meals really warms our hearts — it’s our biggest motivation to continue cooking with sincerity every day.

Thank you again for choosing U Family Tingkat. We will continue to do our best to bring you homely, comforting meals with great value and consistency.

With gratitude,
U Family Tingkat
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Hi Ms Chia,
Thank you for giving our tingkat service a try and for sharing your honest feedback.

We’re really sorry to hear that the soup was too salty and the vegetables were a bit hard for elderly diners. We truly appreciate you pointing ... More this out — your feedback has been shared with our kitchen team and we will definitely work on improving the seasoning and texture moving forward.

We’re glad to hear that you were happy with our delivery updates and service — thank you for highlighting that!

If you continue with us, we hope you’ll see improvements in the coming meals. Feel free to reach out to us directly anytime with preferences or special requests — we’re always happy to help!

Warm regards,
Customer service of A&E Gourmet Tingkat
A&E GOURMET GROUP PTE LTD
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