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"Late for an hour with last minute communication!"

Name: Full Menu
Brand: Ichiban Bento

Review of Ichiban Bento by Dr Albert Sim

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5.0 /5

(Verified Purchase)

Reviewed on 29th Jan 2025

More:

Food

Service

Value

Dr Albert Sim
Birthday
Raffles Boulevard
18th Jan 2025

Late for an hour with last minute communication!

Reviewed on 29th Jan 2025 Verified Purchase

The food was very good. Biggest disappointment is the lack of communication from foodline and the items were delivered 1 hour later than the scheduled time. It was not a bad feeling to have foodline helpdesk closed during non office hours, whatsapp ... More with no response at the last 15 min. And we were only make known by another number saynig "sorry there be a delay..." in the eleventh hour. Not professional and is not customer orientated at all. Would not order through foodline again for ichi bento .
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